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Date: 24 Jul 2007 22:12:10
From: nopcbs
Subject: Kuos to ToPeak
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A couple of years ago I bought a ToPeak Joe Blow Sprint floor pump from Nashbar. It's a beautifully made aluminum pump with a Twin-head for use with both kinds of tire valves. All kinds of intelligent features from a large hardened steel base to a comfortable handle to secure hose storage to an easy to see gauge. Late last year I started having trouble getting a good seal when filling tires. This year it became really bad. So I contacted ToPeak, explained the situation, and asked for assistance. The problem turned out to be that a plastic actuator in the Twinhead had been deformed by the metal cam that pushes against it so the actuator could not push the tire valve pin and allow air to enter the tire. ToPeak sent me a new, easy-to-install Twin-Head and all is well again. Clearly a first class company that stands behind their products. I would suggest, however, that they consider adding a metal facing to the plastic actuator that that metal cam operates on. - nopcbs
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Date: 15 Sep 2007 08:56:04
From:
Subject: Re: Kuos to ToPeak
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On Jul 24, 10:12 pm, "nopcbs" <GLitwin...@CHARTERMI.NET > wrote: > A couple of years ago I bought a ToPeakJoeBlowSprintfloor pump from > Nashbar. It's a beautifully made aluminum pump with a Twin-head for use with > both kinds of tire valves. All kinds of intelligent features from a large > hardened steel base to a comfortable handle to secure hose storage to an > easy to see gauge. > > Late last year I started having trouble getting a good seal when filling > tires. This year it became really bad. So I contacted ToPeak, explained the > situation, and asked for assistance. The problem turned out to be that a > plastic actuator in the Twinhead had been deformed by the metal cam that > pushes against it so the actuator could not push the tire valve pin and > allow air to enter the tire. > > ToPeak sent me a new, easy-to-install Twin-Head and all is well again. > > Clearly a first class company that stands behind their products. > > I would suggest, however, that they consider adding a metal facing to the > plastic actuator that that metal cam operates on. > > - nopcbs Problem turns out not to be solved. Pump still does not work. Real problem seems to be that the check valve in the pump body is stuck in open position. Result is that when you pump, the pump handle is constantly under pressure and whatever air you put in a tire, comes right back out on the handle up-stroke. Bummer. - nopcbs
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Date: 25 Jul 2007 18:25:56
From: Gooserider
Subject: Re: Kuos to ToPeak
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I own Topeak's OS Rack and Lock, which is a rear rack that carries a U-lock. The lock is held in place with a cam lock, which I broke one day being too forceful. When I called Topeak to ask about buying a replacement part, they went to the warehouse, pulled one off of a lock in stock, and mailed it to me free of charge---plus sent me a catalog and some stickers. Nice company.
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Date: 25 Jul 2007 02:58:36
From: Luigi de Guzman
Subject: Re: Kuos to ToPeak
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On Tue, 24 Jul 2007 22:12:10 -0400, nopcbs wrote: > A couple of years ago I bought a ToPeak Joe Blow Sprint floor pump from > Nashbar. It's a beautifully made aluminum pump with a Twin-head for use with > both kinds of tire valves. All kinds of intelligent features from a large > hardened steel base to a comfortable handle to secure hose storage to an > easy to see gauge. > > Late last year I started having trouble getting a good seal when filling > tires. This year it became really bad. So I contacted ToPeak, explained the > situation, and asked for assistance. The problem turned out to be that a > plastic actuator in the Twinhead had been deformed by the metal cam that > pushes against it so the actuator could not push the tire valve pin and > allow air to enter the tire. > > ToPeak sent me a new, easy-to-install Twin-Head and all is well again. > > Clearly a first class company that stands behind their products. > > I would suggest, however, that they consider adding a metal facing to the > plastic actuator that that metal cam operates on. > > - nopcbs H'm. I had a similar issue, and after I contacted ToPeak about it, they sent me a new (better!) pump head: the SmartHead. I cut the old Twin-Head off my Joe Blow Sport and hoseclamped the new head, and my floor pump is the envy of many of my friends. They're a class act, for sure. I have Topeak "Alien" multi-tool, and it's been great. -L -- Luigi de Guzman http://ouij.livejournal.com
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